Important information regarding cookies
AIB uses cookies to enhance your browsing experience and to create a secure and effective website for our customers.By using this site you agree that we may store and access cookies on your devices, unless you have disabled your cookies.Contact Details
-
AIB Group+ 353 1 660 0311
Group Headquarters
Bankcentre
Dublin 4 -
AIB Head Office+353 (0) 1 6600311
Opening Hours
09:00-17:00 -
AIB Phone & Internet Banking0818 724 724
+353 (0) 1771 2424
(Outside Ireland) -
AIB Card Services+353 (0) 1668 5500
-
Lost & Stolen Cards1800 24 22 27
+353 1269 5022
(Outside Ireland) -
AIB Direct Sales1890 724 724
+353 1771 2424
(Outside Ireland)
Opening Hours:
Mon-Fri: 08:00-21:00
Sat: 09:00-18:00(closed on Saturday of Bank Holiday weekends) -
Register for AIB Phone & Internet Banking0818 724 020
+353 1771 24 24 and select option 4
(outside Ireland) -
eFraud Team01 7715598
Email: alert@aib.ie
Opening hours:
Mon-Fri 08:30-17:30 -
Arrears Support Unit (ASU)1890 252 008
Opening Hours:
Mon-Fri 09:00-17:00 -
iBusiness Banking0818 72 00 00
+353 1 641 4889
(Outside Ireland)
Email:
iBB.customersupport@aib.ie
Opening Hours:
Mon-Fri 08:30-17:30 -
AIB Home InsuranceCustomer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)
Claims
1850 63 53 43
+353 1858 3302 (Outside Ireland)
Emergency Home Assist
1890 25 33 47 -
AIB Car InsuranceCustomer Service
1850 27 26 25
+353 1858 3504 (Outside Ireland)
Claims
1890 247 365
+353 1858 3200 (Outside Ireland)
Motor Rescue
1890 247 365
+353 1858 3504 -
AIB Travel InsuranceCustomer Service
1800 242 467
+353 1440 1766 (Outside Ireland)
Claims
1800 71 94 20
+353 1440 1757 (Outside Ireland)
Medical Emergency Service / ACE Assistance
+353 1440 1757 -
Aviva Health InsuranceCustomer Service & Claims
1890 717 717 -
AIB Payment ProtectionCustomer Service & Claims
1850 200 650 -
AIB Student / Graduate Finance1890 788 336
-
AIB Phone & Internet Banking
When calling AIB Phone & Internet Banking, you will be given the following options to choose from:
For Phone Banking and Internet Banking support, Press 1
To Apply for Mortgage, Loan, Credit Card, Savings Account or any of our Insurance products, Press 2
To Report a Card or PIN Lost or Stolen, Press 3
To Register for Phone Banking and Internet Banking, Press 4
-
Phone Banking and Internet Banking Support
On Selecting Phone Banking and Internet Banking Support, you will be prompted to enter your 8 digit Registration number and 3 random digits from your Personal Access Code. You will then have the following options available:
For Additional Account Balance and Transaction Information, Press 1
For Mobile Top Up, Press 2
To Pay a Bill or Transfer Money, Press 3
For other services including Statement Order and Personal Access Code Change, Press 4
For Internet Banking Support, Press 5
To speak to a Customer Service Advisor, Press 0
To securely end your Phone Banking session, Press 9
