Contact Details

  • AIB Group
    + 353 1 660 0311
    Group Headquarters
    Bankcentre
    Dublin 4
  • AIB Head Office
    +353 (0) 1 6600311

    Opening Hours
    09:00-17:00
  • AIB Phone & Internet Banking
    0818 724 724
    +353 (0) 1771 2424
    (Outside Ireland)
  • AIB Card Services
    +353 (0) 1668 5500



  • Lost & Stolen Cards
    1800 24 22 27
    +353 1269 5022
    (Outside Ireland)

  • AIB Direct Sales
    1890 724 724
    +353 1771 2424
    (Outside Ireland)
    Opening Hours:
    Mon-Fri: 08:00-21:00
    Sat: 09:00-18:00(closed on Saturday of Bank Holiday weekends)
  • Register for AIB Phone & Internet Banking
    0818 724 020

    +353 1771 24 24 and select option 4
    (outside Ireland)

  • eFraud Team
    01 7715598

    Email: alert@aib.ie
    Opening hours:
    Mon-Fri 08:30-17:30



  • Arrears Support Unit (ASU)
    1890 252 008

    Opening Hours:
    Mon-Fri 09:00-17:00



  • iBusiness Banking
    0818 72 00 00
    +353 1 641 4889
    (Outside Ireland)
    Email:
    iBB.customersupport@aib.ie
    Opening Hours:
    Mon-Fri 08:30-17:30







  • AIB Home Insurance
    Customer Service
    1850 27 26 25
    +353 1858 3504 (Outside Ireland)

    Claims
    1850 63 53 43
    +353 1858 3302 (Outside Ireland)

    Emergency Home Assist
    1890 25 33 47


  • AIB Car Insurance
    Customer Service
    1850 27 26 25
    +353 1858 3504 (Outside Ireland)

    Claims
    1890 247 365
    +353 1858 3200 (Outside Ireland)

    Motor Rescue
    1890 247 365
    +353 1858 3504

  • AIB Travel Insurance
    Customer Service
    1800 242 467
    +353 1440 1766 (Outside Ireland)

    Claims
    1800 71 94 20
    +353 1440 1757 (Outside Ireland)

    Medical Emergency Service / ACE Assistance

    +353 1440 1757
  • Aviva Health Insurance
    Customer Service & Claims
    1890 717 717

  • AIB Payment Protection
    Customer Service & Claims
    1850 200 650
  • AIB Student / Graduate Finance
    1890 788 336
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    AIB Phone & Internet Banking

    When calling AIB Phone & Internet Banking, you will be given the following options to choose from:
     

    • For Phone Banking and Internet Banking support, Press 1

    • To Apply for Mortgage, Loan, Credit Card, Savings Account or any of our Insurance products, Press 2

    • To Report a Card or PIN Lost or Stolen, Press 3

    • To Register for Phone Banking and Internet Banking, Press 4

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    Phone Banking and Internet Banking Support

    On Selecting Phone Banking and Internet Banking Support, you will be prompted to enter your 8 digit Registration number and 3 random digits from your Personal Access Code. You will then have the following options available:

    • For Additional Account Balance and Transaction Information, Press 1

    • For Mobile Top Up, Press 2

    • To Pay a Bill or Transfer Money, Press 3

    • For other services including Statement Order and Personal Access Code Change, Press 4

    • For Internet Banking Support, Press 5

    • To speak to a Customer Service Advisor, Press 0

    • To securely end your Phone Banking session, Press 9
       

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